Contact information
Contact Information
Business: Room For Reflection Co.
Effective date: October 19, 2026
For customer questions, digital-delivery issues, refund requests, privacy requests, copyright questions, licensing requests, and legal notices, contact:
Email: support@stillwatersjournals.com
Recommended subject lines
- General Customer Support for questions about products, accounts, or website use;
- Digital Delivery Help for missing download links, access problems, or file issues;
- 60-Day Guarantee Request for a refund request under the satisfaction guarantee;
- Privacy Request for access, correction, deletion, consent, or other privacy requests;
- Copyright or Licensing Request for intellectual-property concerns or commercial-use permission; or
- Legal Notice for formal legal correspondence.
What to include
To help us locate and respond to your request, include:
- Your name;
- The email address connected to your purchase or account;
- The relevant product or order date; and
- A clear description of your question or issue.
Do not email passwords, complete payment-card numbers, government identification documents, private journal entries, medical records, or other unnecessary sensitive information.
Response information
Email delivery may be affected by spam filters, incorrect addresses, provider outages, or other technical issues. Customers should keep a copy of their message and any attachments sent to us.
We do not promise a specific response time unless a product page, promotion, written agreement, or applicable law states otherwise.
Urgent safety, medical, mental-health, or emergency matters should be directed to appropriate emergency services or qualified professionals in the customer’s location, not to our customer-support email.